How-To Guides

Videos

Watch this short how-to video on how to make a payment online through Nelnet. 

Watch this short how-to video on how to create your online account through Nelnet. 

Watch this short how-to video on how to sign up for a payment plan online with Nelnet. 

Watch this short how-to video on how to sign up for direct deposit for your refund. 

Watch this short how-to video to learn how to add an authorized user, so that a parent, guardian, or other person can make payments on your account.

PDFs

• Account Profile: Communication Settings
• Account Profile: Contact Info
• Account Profile: Manage Payers (Authorized Parties)
• Creating a User Account
• Student View: Balances
• Student View: Payments Made
• Student View: Schedule
• Student View: Transactions

• Changing the Plan Owner
• Student Experience: Consumer Entered Payment Plan Setup
• Student Experience: Institution First Payment Plan Setup

• Making an International Payment
• Making an Online Payment
• Making an Online Payment for a Past Due Amount

• Notice of Change Email
• Viewing Online Notifications