To ensure that students are able to buy their books at the beginning of the semester, OWU is happy to announce that students can charge up to $300 to their student account for funds that will be placed on their campus card to purchase textbooks and course materials in the Campus Store. A student can use the OWU GET program to deposit funds on their card. Once they have done this, they can head to the Campus Store and use their ID Card to pay for their textbooks and materials. The amount that is added to the card through the GET program will be added to the student account within 24 hours. This will increase the balance due in the student account but it will help students get their books as classes begin and stay current with assignments. Please remember, these funds are for textbooks and course materials only.
To use this feature, go to OWU.edu/get to add up to $300 to your card and your student account. Follow the steps shown using the "Bill Me" payment option to place the charge on your student account. For help with the GET site contact the Help Desk.
The Office of Student Accounts is primarily responsible for the billing and collection of charges that appear on a student's financial account. While standard tuition charges are a well-known component of the student account, additional charges may include housing or judicial fines.
Locating Student Account Balances and Due Dates
All charges post to the student account. Charges and due dates may be viewed on the student's online account and the Authorized User Portal. Instructions for finding your balance can be found here while transactions can be found here.
Late Fees and Financial Holds
Students' accounts will detail charges and payments, including all applicable due dates. Balances that are not on a payment plan and are past due will be assessed a monthly 1.0% late payment fee.
Past Due Balance Holds
If financial responsibilities have not been met, a student will receive a financial hold on their student account. Students with a financial hold are not eligible for registration for future terms and are prevented from obtaining records such as transcripts and grades. In addition, students whose accounts are not paid in full at the time of graduation will not receive a diploma.
Students who have unanticipated financial problems during a term should resolve them with the help of the Office of Student Accounts and the Office of Financial Aid, as well as resources outside of Ohio Wesleyan University such as parents and relatives.
Former students who have failed to honor the terms and conditions of either a Federal Perkins loan or a University long-term loan will have a loan hold placed on their records. These individuals will be unable to register, to receive transcripts, grades or their diploma. Once a hold is placed on a student's record all terms and conditions must be fulfilled before the hold is removed.
Collection Agency Hold
Student accounts that have been turned over to a Collection Agency will have a unique financial hold placed on their account. The hold will prevent a student from being able to register for future terms in addition to obtaining academic records such as grades and transcripts.
Students must complete the Application to Withdraw from University. Once this form has been accepted by the University, a refund will be processed if applicable. Please see Refunds for more information regarding refunds and how they are applied.
The Office of Student Accounts is responsible for collecting all delinquent balances due to the university, including delinquent tuition and fees.
Tuition and Fees Collection
Collection is initiated when an account becomes delinquent and there are no satisfactory payment arrangements in place as determined by the Office of Student Accounts. An account is delinquent when:
- A student is no longer enrolled and has a balance due, or
- A non-student account has an account balance more than 90 days past due.
The collection process may be expedited or delayed as deemed necessary. The University will take actions to collect a delinquent account.
The University will make a reasonable effort to notify the account holder of the status of the account and of possible referral to a Collection Agency. This warning will be in the form of a mailed collection notice which itemizes the balance due. All written correspondences regarding a delinquent account will be mailed to the most recent active address on file for the individual. It is the student's responsibility to maintain an accurate address with OWU.
Placement with a Collection Agency
If the account holder fails to respond to the courtesy contacts, the debt will be referred to an outside Collection Agency for further action. Once the account is placed with the Collection Agency, payments must be made directly to them.
Collection Agencies will assess collection fees and interest to the account holder. Collection Agencies reserve the right to employ legal counsel to handle litigation necessary to collect the debt. If litigation is filed, all costs associated with the litigation may be passed to the account holder. The Agency may not adjust or settle any debt so assigned without prior approval of the University.