Get all of your course materials with

FIRST DAY® COMPLETE!

Our First Day® Complete program gives you access to all of your course materials, no need to shop around!

  • Receive all your course materials before the first day of class
  • Save 35-50% on the cost of course materials each term
  • Benefit from a highly personalized concierge service

HOW IT WORKS

REGISTER FOR CLASSES

Upon registering for courses, you will be automatically enrolled into the program. Once you've successfully selected your courses, the bookstore will start preparing your order.

VERIFY YOUR ORDER

Starting 30 days before the first day of classes, you will receive an email to verify your order and select your fulfillment preference.

RECEIVE YOUR TEXTBOOKS

An email notification will be sent when your order is ready for pickup or when it ships. Your digital materials will be delivered for your course(s) within Blackboard.

FREQUENTLY ASKED QUESTIONS

FIRST DAY® COMPLETE PROGRAM

First Day® Complete is a course materials fulfillment program that lowers the cost of course materials and ensures students have their required course materials on the first day of class.
  • Register for your classes and the bookstore will start preparing your course materials
  • One month before classes start, you will receive an email instructing you to select your delivery preference (in-store pickup or shipped directly to you)
  • An email notification will be sent when your order is ready for pickup or when it ships
  • Your digital materials will be delivered for your course(s) within Blackboard
Currently, the program is available to all students.
The program provides all required textbooks, lab manuals, access codes and digital textbook versions to eligible students.
The program does not include consumables that cannot be returned and reused such as lab goggles, art supplies, dissection kits, molecular model kids, engineering kits, or nursing kits. It also does not include texts that are “recommended” or “optional” rather than required by professors.
Each new semester, all registered students are automatically enrolled in the First Day Complete program. Roughly 30 days before classes begin, you will receive an email from Barnes & Noble asking for your delivery preference. To proceed in the program, you must respond to that email. Or, if you would rather procure your required textbooks on your own, you may opt-out. Opting-out will negate per-semester Book Charge.
For the Fall 2023 Term, you can opt-out anytime between July 24, 2023 and August 1, 2023 at https://sso.bncollege.com/bes-sp/bessso/saml/owuedu/fdcopt/logon. If you opt-out of First Day® Complete for this term, you are assuming responsibility for buying the correct editions of all of your own required course materials, either “a la carte” through the Campus Store or through another retailer, and having them in time for classes.
If you add or drop a course, you will be provided instructions for returning your course materials and/or delivery options for materials for any new courses that you add.

PAYMENT

With First Day® Complete, all textbooks are considered rentals and a per-semester charge is applied to your student account for all registered courses.

MATERIALS

Yes, the program provides you with the option to purchase textbooks at a reduced rate during the return period.
Yes, you will still be required to return continuation course textbooks. You will be issued the same title for the next semester of the continuation course.
The deadline to return all rental textbooks is the last day of finals. Students will receive email reminders about the rental deadline to their email address.
If any textbooks are not returned to the bookstore by the deadline date, a hold will be placed at the campus store and/or on the student’s account, until the fees due to the campus store are paid in full. Please reach out to the campus store manager with any questions.